Terms of Service
Welcome to Honghui. By using our website, placing an order, submitting a quote request, or contacting us for products and services, you agree to the following terms.
Company and Website Use
Honghui provides access control products, lighting products, electronics, home essentials, lifestyle accessories, wholesale service, retail service, product customization, OEM service, and international shipping support.
You agree to use this website only for lawful purposes and not to misuse, damage, or interfere with the website, products, services, or other users.
Product Information
We try to provide accurate product information, images, prices, descriptions, and specifications. However, product details may vary depending on stock, supplier updates, customization requirements, or production changes.
For wholesale, bulk, custom logo, OEM, or project orders, final product details should be confirmed with Honghui before payment or production.
Orders and Quotations
Retail orders may be placed directly through the website when available.
Wholesale orders, mixed product orders, custom logo orders, OEM orders, and bulk orders may require quotation confirmation before payment or production.
A quotation may include product price, quantity, customization details, packaging, shipping cost, delivery time, and payment method.
Pricing and Payment
Prices may vary depending on product type, quantity, customization, shipping method, destination country, and market conditions.
Honghui may support online payment options and offline payment methods such as bank transfer and check payment for business and wholesale orders.
Orders may be processed after payment confirmation, unless otherwise agreed.
Customization and OEM Orders
For custom logo, custom packaging, OEM service, or product customization, customers must confirm all details before production.
Once customized or OEM production has started, cancellation, return, or refund may not be available unless there is a confirmed product quality issue caused by Honghui.
Shipping and Delivery
Shipping time and cost may vary depending on product type, order quantity, destination country, customs clearance, and logistics service.
Customers are responsible for import duties, taxes, customs fees, or other charges required by their country or region.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review the policy before placing an order.
Limitation of Liability
Honghui is not responsible for delays, losses, or damages caused by customs issues, logistics delays, incorrect customer information, force majeure, or third-party service providers.
Changes to Terms
Honghui may update these Terms of Service from time to time. Continued use of our website means you accept the updated terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: leo@ihhtech.com
WhatsApp: +86 15994209363
Telegram: +86 15994209363
WeChat: 185731561